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Employ ID -

Scalable & cost-effective facilitation of professional identity transformation in public employment services

EmployID is a European research project in the field of technology enhanced learning.

Co-funded by:

This project has received funding from the European Union’s Seventh Framework Programme for research, technological development an demonstration under grant agreement no. 619619

The European Commission under the 7th Framework Programme


02/2014 – 01/2018

IBP Staff Members Involved in the Project:

Carmen Wolf, M.A. (Academic Staff & PhD Student) ; Prof. Dr. Gerd Gidion Professor of Engineering Didactics)

Description of Project:

European Public Employment Services (PES) are facing important challenges, as they are key agents in supporting Europe’s strategic goal of high levels of employability during a period of economic turbulence and demographic change. The increased demands on these public servants have precipitated a need for professional identity transformation. To perform successfully in their job and to support their own and their clients’ career adaptability and resilience they need to acquire a set of new transversal skills, develop additional competencies, as well as embed a professional culture of continuous improvement.

EmployID aims to support and facilitate the learning process of PES practitioners in their professional identity development by the efficient use of technologies to provide advanced coaching, reflection, networking and learning support services. Based on adult learning theories, the project focuses on technological developments that make facilitation services for professional identity transformation cost-effective and sustainable by empowering individuals and organisations to engage in transformative practices, using a variety of learning and facilitation processes. These include:

  • e-coaching tools that make coaching processes more efficient and enable the development of coaching skills,
  • tools for reflection and reflexivity that can be integrated into coaching processes,
  • novel networking and facilitation tools to support individuals to become effective facilitators for the learning of others, and
  • flexible scorecard visualizations as a form of workplace learning analytics, partially informed by data collected from the user activities and feedback.

These new tools will, where appropriate, be integrated into existing organisational learning and training infrastructures, such as existing learning management systems (LMS), but the lessons learned from engagement with PES organisations in identity transformation processes will also be extended Europe-wide through the development and delivery of a Massive Open On-line Course (MOOC). Privacy aspects will be addressed carefully by appropriate technical and organisational means.

Main tasks of IBP:

  • Evolving Concept for combinding e-coaching, reflection and creativity
  • Solutions for eCoaching to Support Professional Identity Transformation (self- coaching & peer coaching/ intervision)
  • Work package Lead: Capacity Building and Training
  • Training on peer coaching/intervision
  • Training on technology use

Target group:

  • European Public Employment Services (PES)
  • PES practicioners

Project consortium:

  • Zentrum für Soziale Innovation (ZSI), Austria (Coordinator)
  • Karlsruhe University of Applied Science (HSKA), Germany
  • University of Warwick (UWAR), UK
  • Pontydysgu (PONT), UK
  • Enzyme Advising Group S.L. (ENZYME), Spain
  • Ruhr University of Bochum (RUB), Germany
  • Zavod Republike Slovenije za zaposlovanje (ZRSZ), Slovenia
  • Jozef Stefan Institute (JSI), Slovenia
  • Department for Work and Pensions (DWP), UK

Other partners:

  • European Public Employment Services (PES): UK and Slovenia (full partners) and Austria, Croatia, Estonia, Germany, Hungary, Latvia, Lithuania, Portugal, Sweden, Greece.
  • Karlsruher Institut für Coaching, Personal- und Organisationsentwicklung (KIC), Germany http://www.berninger-schaefer.de/
  • Leadership Academy Baden-Württemberg, Germany https://fueak.bw21.de/Seiten/default.aspx
  • Association of National Organisations for Supervision in Europe (ANSE), Austria

Project webpage: